When a natural disaster occurs, the leading automotive insurance carriers in North America rely on Insurance Auto Auctions, Inc., (IAA) to act quickly and recover vehicles. And IAA relies on telematics to help manage a large fleet — including approximately 525 wheel loaders — spread across the continent.
But in the past, telematics presented some challenges for IAA, including the sheer amount of data they received and the commitment required to review what were not always critical alerts. IAA even explored establishing a central housing area for a telematics management team. But around the same time, they were approached by Volvo Construction Equipment about piloting ActiveCare Direct.
IAA has used ActiveCare Direct for the past two years, letting Volvo’s Uptime Center collect all the raw data and only alert them when there’s an actionable issue. They have experienced significant savings in fuel efficiency and become better informed about machine utilization. Here are three other areas where Gonzalo Quiroz, IAA corporate services manager, says ActiveCare Direct has improved their bottom line: