The Volvo CE Masters competition shows the hard work that is carried out at dealers all over the world. Together we invest in what our customers appreciate most – world class service.
The competition is open to technicians of authorized Volvo CE dealers with a clear focus on know-how and practical knowledge. The aim is to help employees develop and improve their knowledge, skills, and ability to work as a team.
The latest competition involved around 3500 parts and service technicians from all over the world. It is an event where people with different nationalities, cultures and languages meet with one thing in common - exceptional skills!
The Masters competition is organized in different rounds, starting at the dealer level and then leading up to the regional and global final. Each region will handle their own individual competitions to sort out the teams that will qualify for the global final. The competing teams will be judged on a scale of performance wherein not only their technical and parts systems knowledge and skills are evaluated, but also, judging of the proper handling of tools and demonstration of Volvo’s brand values will occur. A variety of Volvo products will be used in the finals.
Masters was initially conducted in 1990 as a part of the 30-year anniversary of Volvo CE Service Training. From 1990 to 1996 it was structured as individual competitions among service technicians. In 1998 service technicians began competing in teams. Since 2000 the teams consist of both parts and service technicians in regional and global finals. The Masters competition is arranged by the global and regional aftermarket training organizations.
The latest competition involved around 3500 parts and service technicians from all over the world. It is an event where people with different nationalities, cultures and languages meet with one thing in common: exceptional skills. Compete with aftermarket professionals from all over the globe. Gather your team and apply for Masters 2019. Registration will open 2017-12-01