Our quality vision

Our quality commitment

Volvo Construction Equipment can chart its history back further than any other global manufacturer of construction equipment.  We have been pioneers in making machines with outstanding durability for more than 175 years, and our long standing commitment to quality has led to the success of our worldwide industrial and commercial activities today. 

Quality is an expression of our goal to offer reliable products and services.  In all aspects of our operations, from product development and production, to delivery and customer support, our focus is on our customers.

With a customer focus based on everyone’s commitment and participation, combined with a process culture, our aim is to be number one in customer satisfaction.  This is based on a work climate where all employees are responsive and aware of what must be accomplished to be the best business partner.   

Our measure of quality is customer satisfaction and our goal is to provide products and services that meet, or exceed customer expectations at all times.