ActiveCare Direct doesn’t replace CareTrack. In fact, each tool is valuable in its own right and can be used independently or in conjunction with one another depending on your preference. But if you’re ready to shed the burden of monitoring the data yourself to make timely decisions, we’re ready to do it for you.
Here are a few of the differentiators between the two services and the benefits of ActiveCare Direct.
CARETRACK — You monitor your machines, including raw machine fault codes, to evaluate what actions you need to take.
ACTIVECARE DIRECT — Our Uptime Center monitors your machines 24/7/365 and raises only the most important issues to your attention, along with the probable cause and a recommended solution. You can still get raw fault codes through the CareTrack portal at any time.