The CareTrack data you receive today is incredibly valuable — but as our fast-paced world only continues to accelerate, finding the time to review it and take necessary actions can be challenging. That’s where ActiveCare Direct comes in.
With an upgrade to ActiveCare Direct, you can hand off the daily monitoring to a group of data analysts at our Uptime Center. We’ll monitor your machines 24/7 and sift through all the raw fleet information — and we’ll only contact you when there’s an actionable item to address or to provide a monthly report filled with fleet utilization information, individual machine statistics and instances of machine misuse.
Both CareTrack and ActiveCare Direct can lead to increased efficiency and productivity for your fleet, so is the upgrade right for you?
ActiveCare Direct doesn’t replace CareTrack. In fact, each tool is valuable it its own right and can be used independently or in conjunction with each other, depending on your preference. But if you’re ready to shed the burden of monitoring the data yourself to make timely decisions, we’re ready to do it for you.
Here are a few of the differentiators between the two services and the benefits of upgrading to ActiveCare Direct.
CARETRACK -- Customer monitors their machine, including raw machine fault codes to evaluate what actions to take.
ACD -- Volvo’s Uptime Center monitors machines 24/7/365 on behalf of customer and raises the most important issues to their attention, along with the probable cause and recommended solution. Customers can still get raw fault codes through the CareTrack Portal any time they want.
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