Effective Date: November 19, 2025
We reserve the right to update or modify these Volvo Construction Equipment North America, LLC (“VCENA”) SMS/MMS Terms and Conditions (“Terms”), at which point we will post the modified Terms on this page with an updated Effective Date. VCENA reserves the right to terminate or modify this text message program at any time for any reason without notice.
U.S. SMS/MMS TERMS AND CONDITIONS
PLEASE READ THESE TERMS CAREFULLY. THESE TERMS AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO HAVE YOUR CLAIM HEARD BY A JURY, REQUIRING BINDING ARBITRATION, AND LIMITING VCENA’S AND ITS AFFILIATES AND SUBSIDIARIES’ LIABILITY.
You may opt-in to receive recurring, autodialed promotional SMS and MMS text messages from VCENA, and its affiliates and subsidiaries, either by: (1) checking the box to receive text messages on an electronic form that is available on our website or otherwise; or (2) texting JOIN to 86586. Messages may include promotions, sales, and other content from VCENA. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. By opting into receiving messages you certify that: (1) you are the age of majority in the jurisdiction in which you reside; (2) you are the account holder of the mobile number you are enrolling (or you have the account holder’s permission to enroll the number); and (3) you agree to the practices described in these Terms and our Privacy Notice.
When you opt in, we will send you a message to confirm your signup. Message and data rates may apply. Message frequency may vary. Autodialer technology may be used to send the messages to the mobile phone number you enroll. By opting in, you agree to receive messages via autodialer technology.
Text “HELP” for help. Text “STOP” to opt out at any time. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been opted out. After this, you will no longer receive messages from us.
If at any time you forget what keywords are supported, just text “HELP” to 86586. After you send the message “HELP” to us, you will receive a message with instructions on how to use our service as well as how to opt out. We do not guarantee availability or performance of text messaging services and are not responsible for delays related to the transmission of messages or for undelivered messages.
Messages may not be available in all areas or supported by all carriers or devices. Participating carriers include AT&T, Sprint/Boost/Virgin, T-Mobile, MetroPCS, Verizon Wireless. Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Severability. If any provision of these Terms is for any reason deemed invalid, unlawful, void or unenforceable, then that provision will be deemed severable from these Terms, and the invalidity of the provision will not affect the validity or enforceability of the remainder of these Terms.
Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, excluding its conflict of laws principles providing for the application of the laws of any other jurisdiction.
Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VCENA AND ITS AFFILIATES AND SUBSIDIARIES, SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR THIS TEXT MESSAGE PROGRAM.
Class Action Waiver. You agree that, to the maximum extent permitted by applicable law and except where prohibited by law, any dispute, controversy or claim arising out of, in any way related to, or in connection with: these Terms or this text message program; the breach, termination, or invalidity thereof; or any non-contractual obligations arising out of, in any way related to, or in connection with these Terms or this text message program (each a “Dispute”), will be resolved on an individual basis, without resort to any form of class action or mass action (including mass arbitration). This provision shall not be construed as a waiver of your right to seek public injunctive relief as provided under California or other applicable law to the extent such right may otherwise be available to you.
Arbitration. Unless mutually agreed to by the disputing parties, any Dispute, shall be finally settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and Mediation Procedures or any subsequent replacement of the same (the “Rules”). Such arbitration shall take place in the Commonwealth of Pennsylvania before one neutral arbitrator, or a panel of three neutral arbitrators selected pursuant to such Rules (unless otherwise mutually agreed to by the disputing parties). Judgment on any award rendered by the arbitrators may be entered in and enforced by any court having jurisdiction thereof. All arbitral proceedings, all information disclosed and all documents submitted or issued by or on behalf of any of the disputing parties or the arbitrators in any such proceedings as well as all decisions and awards made or declared in the course of any such proceedings shall be kept strictly confidential and may not be: used for any other purpose than these proceedings or the enforcement of any such decision or award; disclosed to any third-party without the prior written consent of the party to which the information relates or, as regards to a decision or award, the prior written consent of all the other disputing parties.
Contact Us. For all questions, please contact us through our contact page.