“Wood’s CRW has built an impressive culture based on forming strong relationships with their customers,” said Scott Young, Head of Region North America, Volvo CE. “Every team member, regardless of their role, shares a passion for delivering thoughtful equipment solutions focused on customer success.”
Wood’s CRW, founded in 1961, has locations in Vermont, Massachusetts, New York and Pennsylvania. They have been a Volvo CE distributor for more than 25 years.
The same team also earned the OEM’s Uptime Dealer of the Year award, which recognizes the dealership that best exhibits Volvo’s commitment to being the No. 1 uptime provider in the construction industry by demonstrating its Service Commitment pledge to provide unrivaled customer service and support.
Wood’s CRW earned both awards due to their holistic approach to understanding their customers’ needs, their ability to deliver accurate, timely solutions and their quick response when challenges arise.
“These awards are a tribute to our team’s efforts to be better each year,” said Chris Palmer, President, Wood’s CRW. “It shows that the investments we make in talent, tools, training and technology are paying off through great customer outcomes. We’re proud to accept these awards on behalf of our entire team.”
Marketing Communications
Volvo Construction Equipment North America
greggh@2rm.com
515-557-2233
Corporate Communications
Volvo Construction Equipment North America
dave.foster@volvo.com
717-300-6104