These are tough days. We hope you are staying safe and taking care of your loved ones, your communities, and your customers in the best way possible.
We are focusing on ensuring you are able to continue operations during these challenging times. That means maintaining our service, parts and uptime operations because we know they are mission critical for you. We’re here to help you manage the unique needs of your business now and all the time.
Thank you for your partnership and for continuing to build the world we want to live in. We truly are all in this together.
• Our dealer network is open for business—sometimes with modifications for safety and to meet local guidance—and ready with the service and support you expect.
• Our Uptime Center and technical support teams are on call for you and our dealers.
• Volvo Financial Services is available to continue supporting you in your financing needs.
• Smart Commercial Account terms have been enhanced to give you more flexibility in managing cash flow.
Our coast-to-coast dealer network stands ready to support your requirements. Volvo Construction Equipment dealers have also made changes to their operations to keep customers and employees safe and follow local guidance. Please contact your local Volvo Construction Equipment dealership to confirm the best way for them to support you.Locate your Volvo dealer
VFS offers customized solutions in good times and tough times. We are a valued business advisor throughout the entire business cycle. Any customer financing through VFS who is affected by COVID-19 related challenges is encouraged to contact VFS:
Phone: 866-281-8585 (US) / 1-800-664-8983 (Can)
Online Chat via Customer Portal: myaccount.na.vfsco.comVFS offers
Volvo CE parts distribution centers remain open, ensuring our dealers have the necessary parts. The centers are taking precautions to safeguard employee health and wellbeing.Genuine Volvo Parts
Gain flexibility in payment when you use Smart Commercial account for any purchases with Volvo CE dealers — from parts and service to attachments and rentals. Right now, Smart Commercial Account offers extended payment terms or “pick and skip” options for existing and new customers. Customers also get $1,000 credit toward your Smart Commercial Account on select equipment purchases. Contact your Volvo dealer or apply online.Smart Commercial Account
Protecting our employees’ health and well-being continues to be our top priority. Regular production at our Shippensburg factory is temporarily suspended through April and a limited number of employees are on-site to secure parts and equipment shipments. They are working with additional safety, social distancing, and cleaning protocols in place.