Construction Equipment Great Britain

What's best for your business

Strong partnership
Customer Support Agreements strengthen the relationship between dealer and customer. Regular service checks encourage both parties to keep in touch, creating a unique partnership.

Cost control
With a Customer Support Agreement, an agreed price per hour helps you plan your operations, reduce your risk and make you more competitive in bidding for contracts.

Focus on core business
Customer Support Agreements give you peace of mind to focus on the most important parts of your business. Choose the areas in your business that need improving to ensure correct and smooth operations take place at your job site.

Maximize uptime potential
Trained Volvo Service Technicians and Volvo analysis tools use the latest technology to monitor machine operation and performance, ensuring maximum uptime potential. 

Have a better relationship with your Volvo machine!

Create a successful relationship with your Volvo machine! Advice on how to get the most from your investment. The secret is a Customer Support Agreement.

Three agreements

With three levels of Customer Support Agreements to choose from, you can pick the best package to suit your needs.
Choose between L1: Connect, L2: Enhance or L3: Optimise.

Customer Support Agreements

Level Three: Optimise

Optimise your operations and minimise the risk of unexpected costs and downtime by letting us take care of all your repairs and maintenance. A fixed rate agreed up front means that you know what your costs are going to be and allows you to plan more effectively.

Level Two: Enhance

Enhance your operations by accessing the wide range of support that SMT GB can provide your business. Allow us to take care of your scheduled servicing work and gain greater control over your fleet with our bespoke Insight Reports and Advanced Level CareTrack subscriptions.

Level One: Connect

Connect to SMT GB and to your machine so that we can provide you with genuine Volvo parts at the right time. Benefit from access to our highly qualified engineers when you need them as well as piece of mind knowing that once a year we will carry out a visual health check also ensuring the machines software is up to date.

Volvo excavator and hauler

For more information

Download the CSA Brochure
Click here (PDF, 2.2MB)
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