Customer Support Agreements are service packages tailored to include tools and services that suit your needs. These packages offer a number of benefits for your business.
Customer Support Agreements strengthen the relationship between dealer and customer. Regular service checks encourage both parties to keep in touch, creating a unique partnership.
With a Customer Support Agreement, an agreed price per hour helps you plan your operations, reduce your risk and make you more competitive in bidding for contracts.
Focus on core business
Customer Support Agreements give you peace of mind to focus on the most important parts of your business. Choose the areas in your business that need improving to ensure correct and smooth operations take place at your job site.
Maximize uptime potential
Trained Volvo Service Technicians and Volvo analysis tools use the latest technology to monitor machine operation and performance, ensuring maximum uptime potential.
Create a successful relationship with your Volvo machine! Advice on how to get the most from your investment. The secret is a Customer Support Agreement.
With three levels of Customer Support Agreements to choose from, you can pick the best package to suit your needs.
Choose between L1: Connect, L2: Enhance or L3: Optimise.
Connect to SMT GB and to your machine so that we can provide you with genuine Volvo parts at the right time. Benefit from access to our highly qualified engineers when you need them as well as piece of mind knowing that once a year we will carry out a visual health check also ensuring the machines software is up to date.