During the Covid-19 pandemic, we continue to fully support our customers while taking steps to protect the health and safety of our employees and communities.
These are tough days. We hope you are staying safe and taking care of your loved ones, your communities, and your customers in the best way possible.
We are focusing on ensuring our customers are able to continue operations during these challenging times. That means maintaining our service, parts and uptime operations because we know they are mission critical for them. We’re here to help our customers manage the unique needs of your business now and all the time.
Likewise, we are working in real time to keep our employees safe, limit the impact for society and protect our business. We are also planning activities with a wide range of authorities and companies to see how we can work together to solve problems where the needs are greatest.
Below we have gathered some of our ongoing initiatives towards employees, customers and society.
Thank you for your partnership and for continuing to build the world we want to live in. We truly are all in this together.
• The Volvo CE factories and offices were partly shut down during the most intense period of the pandemic.
• We have expanded cleaning and sanitization throughout our facilities.
• A majority of our working employees are performing their duties from home in an effort to reduce the spread of the virus.
• Masks and sanitization supplies have been distributed among our employees worldwide.
• Co-workers volunteered in assisting in things like temperature monitoring, regular inspections of facilities and promoting knowledge about the virus.
• Our dealer network is open for business—sometimes with modifications for safety and to meet local guidance—and ready with the service and support you expect.
• Our Uptime Center and technical support teams are on call for you and our dealers.
• Volvo Financial Services is available to continue supporting you in your financing needs.
• Smart Commercial Account terms have been enhanced to give you more flexibility in managing cash flow.
In South Korea, 70,000 masks and 500 hand sanitizers have been distributed to business partners and customers.
• Volvo CE employees in China raised funds online (the initiative was started by Volvo Group China). During the course of just one week, thousands of dollars were donated. The contributions were handed over to China Youth Development Foundation.
• Volvo CE Jinan Technology Center purchased and sent masks globally, not only to Volvo sites, but to medical centers with a high demand for medical supplies.
• Volvo CE employees in Shippensburg produced 250 face shields each week.
• Volvo CE employees in Eskilstuna, Sweden,have produced 2,500 gowns together. To care for a covid-19 patient, a total of approximately 57 gowns are needed in one day.
• Volvo Group Latin America has engaged volunteers to manufacture face masks for donation, and Volvo CE Brazil is a part of the initiative. Partnerships have been set up with other entities to distribute 40,000 hygiene kits for truck drivers and to arrange maintenance of hospital ventilators.
• Volvo CE India employees have volunteered to pack dry ration items to be distributed to migrant laborers and homeless people in Bangalore.
Distribution of food packages to almost 4,000 migrant laborers in Bangalore.
Every country and company have had its own approach dealing with the coronavirus pandemic. In China, Volvo CE has worked hard to support not only customers and employees – but the society as a whole.Link to the story
During spring, Volvo CE employees around the world have spent their spare time producing important personal protective equipment (PPE) in order to help fight the virus. Meet a few of them.
Link to the story
The covid-19 pandemic sees no national borders. Luiz Vieira works at Volvo CE in Brazil and quickly decided that he wanted to lend a helping hand to those who needed it – in both Mozambique and Brazil. But his involvement in social issues stretches further back than this extraordinary first half of 2020.Link to the story