Manual load tickets slow down the invoicing process, create room for error, and pile up admin work in the site office. Load Ticket connects your Volvo wheel loaders and excavators equipped with Volvo On-board Weighing directly to the office dashboard, sending verified load data in real time. This gives your team accurate records for smooth invoicing, reduced admin work, and improved operational oversight – without the paperwork.
Load Ticket is suited to any operation where load volumes are high, invoicing is based on what's been moved, and accurate records matter. Quarry and mining operations benefit from real-time ticket data that removes end-of-day reconciliation work. Construction sites can automatically link loads to the correct customer, material, and purchase order at the point of loading, and material handling and waste and recycling operations gain a centralized, traceable record of fleet activity that supports accurate invoicing and client reporting.
Load Ticket runs through Load Assist and Dig Assist on the Volvo Co-Pilot interface - no additional hardware required. From the moment the operator confirms a load, verified data is automatically sent to the office dashboard, so your team has accurate records ready for invoicing before the truck has left the site.
Prior to loading, the operator selects the correct work order, material and target in Volvo Co-Pilot. If any of these entities are not available, the operator can create them manually.
The machine’s Volvo On-board Weighing system automatically records the weight during loading, with minimal input required from the operator.
The operator confirms the load ticket on the Volvo Co-Pilot screen. All relevant data is automatically linked to the confirmed load – time, target, loading asset, operator, quantity (tonnes), material, and customer.
The confirmed ticket and data become instantly available for review in the office dashboard. The operator also has the option to print a physical copy if there is a printer installed in the cab.
You can subscribe to Load Ticket through Volvo Connect. Please note that Volvo Load Assist is required for Load Ticket to work on Volvo wheel loaders, and Dig Assist is required for Volvo excavators.
Load Ticket is a subscription-based service, billed monthly per machine. You can cancel at any time via Volvo Connect – your subscription will run until the end of the current billing period.
If you need help, you can post your query in the Load Ticket support tab or through the Engagement Messenger support feature in Volvo Connect.
Load Ticket is designed to remove the friction between the loading cycle and the office – connecting machine data in real time to the people who need it. Every feature is built around one goal: accurate load data, ready for invoicing when a load is confirmed.
The operator can generate a load ticket directly from the Volvo Co-Pilot screen at the point of loading. All relevant data is automatically captured and linked to the confirmed load – including time, loading asset, operator, quantity, material, and customer details. This reduces reliance on paper slips and manual data entry, reduces the risk of errors, and creates complete, accurate records at the point of loading.
Once a load ticket is confirmed by the operator, it is automatically uploaded to the Volvo Cloud and made available on the office dashboard. The system updates in real time*, meaning office administrators have immediate access to load data as it happens. This can speed up the invoicing process and reduce delays caused by missing or late paperwork.
*Update frequency may vary depending on the web browser used.
The office dashboard is a desktop portal that provides administrators with real-time visibility of all incoming load tickets from connected machines. It provides a central point for reviewing, managing, and exporting load data for invoicing and reporting purposes. This gives operations managers a clear, centralized overview of all loading activity across Volvo wheel loaders and excavators, simplifies invoicing, and reduces the administrative workload.
Operation managers gain full control over which machines contribute data to the system and can ensure data accuracy by limiting input to authorized machines only. There is no limitation on the number of machines or users that can be connected – you can scale the system to any fleet of Volvo CE machines without additional complexity.
You can export load ticket data by using various filter options. Data summaries can be exported in CSV, Excel, and PDF formats for easy upload to external business systems, which can simplify reporting by allowing data to be filtered and extracted as needed.
With Load Ticket, you can connect customer, purchase order and material information to your load records. Organizing this information directly within the digital workflow helps ensure that each load is linked to the right customer, order and material. This improves traceability, reduces manual administration and provides reliable records to support reporting and invoicing.
Alongside the digital load ticket, the operator can print a physical copy from the cab for the truck driver if a printer is installed in the cab. This allows operators to maintain flexibility for operations or customers that still require a paper record, without disrupting the digital workflow. It also supports a smooth transition from paper-based to digital processes.
You can subscribe to Load Ticket through our Services Marketplace, available in Volvo Connect. In Services Marketplace, select Load Ticket and choose the required number of licenses for your fleet. You will then receive an email invitation with a link to Load Ticket.
The subscription for Load Ticket is billed monthly.
Load Ticket is a subscription-based service, with pricing based on the number of loading machines. For pricing details, please visit Volvo Connect and the Services Marketplace, or contact your local Volvo CE dealer.
You can cancel your subscription at any time via our Services Marketplace in Volvo Connect. You will only be charged for the current monthly period.
Load Ticket is currently available for supported Volvo wheel loaders and excavators equipped with Volvo On-Board Weighing, Volvo Load Assist or Volvo Dig Assist. Compatibility depends on the machine, configuration and supported on-board weighing solution.
No, additional hardware is not required if the machine is equipped with a factory-installed Volvo On-Board Weighing system. Load Ticket works with Volvo Load Assist or Volvo Dig Assist and uses load data from the machine’s built-in On-Board Weighing system.
No, there are no limitations on the number of users or machines that can be connected to Load Ticket for a given customer.
The system updates in real time. Please note that update frequency may vary depending on the web browser you use. You may need to manually refresh your web browser to see the most recent ticket.
Currently, integration with business systems is not available. However, it is part of our future roadmap to enhance the customer experience. In the meantime, customers can export Load Ticket data summaries in CSV, Excel, and PDF formats for easy upload into their business systems.
If you need help, you can post your query in the Load Ticket support tab or through the Engagement Messenger support feature in Volvo Connect.
Load Ticket is compatible with supported Volvo wheel loaders and Volvo excavators equipped with Volvo On-Board Weighing. Wheel loaders require Volvo Load Assist, while excavators require Volvo Dig Assist. Compatibility also depends on the machine configuration and Co-Pilot version.
