5 Examples of Confusing Telematics Fault Codes Made Simple (and Useful)

Telematics should make your life easier, not more confusing. But too often, the data comes as an onslaught of cryptic fault codes that lack the details you need to make a quick decision. You don’t have time to sort through thousands of data points — you just need to know how to keep your machines running and your projects on schedule.

ActiveCare Direct simplifies fleet management by turning noisy telematics data into clear, actionable alerts. Below are five side-by-side examples showing the difference between a standard, confusing fault code and the useful information you get with a Volvo case alert.

See for yourself how much simpler fleet management can be with the right telematics system.

EXAMPLE 1: Excessive Regen Attempts

In a typical day, your operators get busy, which is understandable. But sometimes that workload causes them to abort regens, which is bad for the machine. With fault codes, you could assume a regen is the cause, but it’s not always obvious. With a case alert from ActiveCare Direct, you know exactly what the issue is, what’s causing it and what will happen if you don’t act.

EXAMPLE 2: Clogged Air Filter

Again, if you’re good at deciphering fault codes, you might be able to figure out what the issue is — but will you know exactly what to check? With ActiveCare Direct, you know all the symptoms so your operator can watch for this issue. Plus, you see all the steps you need to take before calling your dealer.

EXAMPLE 3: Central Lubrication Greasing Failure

Imagine air entering a machine’s lube system and the damage your operators could be causing if it isn’t diagnosed quickly. With ActiveCare Direct, you and your dealer are immediately notified of the exact issue so you can take the appropriate actions to prevent or minimize damage.

EXAMPLE 4: Transmission Oil Pressure Low

Sometimes it’s pointing out exactly what may happen to a machine if no action is taken — ActiveCare Direct case alerts do that. Fault codes don’t mention the consequences, so immediate critical actions may be missed or pushed aside.

EXAMPLE 5: Engine Coolant Temperature Critically High

Many issues can have any number of causes, and sometimes fault codes don’t provide enough information for you to take appropriate action to remedy a machine’s symptoms. With case alerts from ActiveCare Direct, you get a list of suggested actions to help you resolve the issue promptly.

If you have additional questions about fault codes versus case alerts, just reach out to your Volvo dealer and they can help you out.