Customer support agreements : Introduction - Woodco Machinery

Customer Support Agreements help you stay profitable

Customer Support Agreements offer service and maintenance for your Volvo machine providing maximum cost control and minimum downtime.

It is a flexible solution to handle your demands for machine service ranging from regular inspections to complete repair, service and maintenance programs.

A Customer Support Agreement allows you to tailor the maintenance of your Volvo machine fleet to the specific needs of your operation at fixed costs. So, what are your needs?  
 

 Gold Agreement

The Gold Agreement – total repair and maintenance program

 Silver Agreement

The Silver Agreement – repair on selected items and maintenance program

 Blue Agreement

The Blue Agreement – maintenance program

 White Agreement

The White Agreement – inspection program covering vital parts and functions



Each level offers inspections, the use of Genuine Volvo Parts and the expertise of Volvo Service Technicians. In short, everything needed to guarantee lower operating cost and higher resale value for your machine. Our flexible approach allows you to add specific services to your individual agreement.

 

Regardless of what your business looks like and how it changes over time, a Customer Support Agreement steers you clear from unplanned downtime and unexpected costs. We can help you achieve maximum productivity and profitability. Just tell us what you need. We will take care of the rest so you can have peace of mind.


Remember:

  • No machine is too old or too small
  • No operation is too small or too big
  • Together, we tailor a service agreement that's just right for you

Not all Customer Support Agreements are available in all markets. The content of Customer Support Agreements may vary depending upon territory. Under our policy of continuous improvement, we reserve the right to change specifications without prior notice. Please contact your Volvo dealer for further information.