Four levels of support – one level of care

Volvo Customer Support Agreements are a natural choice for all who own a machine from Volvo. The reason is simple: we have developed and designed the machine, your machine, so we know exactly what it takes to look after it, and our agreements are flexible and can be tailored to your specific needs.

Our four customer support agreements - White Agreement, Blue Agreement, Silver Agreement and Gold Agreement - are all flexible with regards to content and cover everything from inspections of your machine to us assuming full responsibility for maintenance and repairs at a fixed cost.

This means, regardless of what your business looks like and how it changes over time, that you as machine owner can avoid unplanned downtime and thus unexpected costs. And, this also means that you as machine owner are assured of maximum profitability.

Total flexibility makes choosing easy:

• No machine is too old or too small
  
• No operation is too small or too big
  
• Together, we tailor a service agreement that's just right for you
  
• The content of the agreement can be changed whenever you want
  
  

Not all Customer Support Agreements are available in all markets. The content of Customer Support Agreements may vary depending upon territory. Under our policy of continuous improvement, we reserve the right to change specifications without prior notice. Please contact your Volvo dealer for further information.